Packet8 Residential Plans
Freedom Unlimited –
$19.99 per month |
Freedom Unlimited Global –
$49.99 per month |
- Unlimited calling to US and Canada
- Low rates to other countries
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- Unlimited calling to US and Canada
- Unlimited calling to 40 countries
- Low rates to other countries
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Freedom Unlimited VideoPhone –
$19.99 per month |
Softtalk Basic –
Free |
Softtalk Premium –
$5.99 per month |
- Unlimited calling to US and Canada
- Unlimited worldwide calling to Paket8
VideoPhones
- High quality, full-motion video and audio
- Low rates to other countries
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- Unlimited worldwide audio and video calling to Paket8 subscribers
- 3 way in-network audio and video calling
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- Unlimited worldwide audio and video calling to Paket8 subscribers
- 3 way in-network audio and video calling
- 500 outgoing and incoming calls in the U.S. & Canada
- Call features such as voicemail, call forwarding, and caller ID
- Phone number in any area code within the U.S.
- Enhanced 911 support
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Packet8 Business Plans
Packet8 offers a number of Internet phone service plans for small and medium sized businesses:
Virtual Office - our most comprehensive hosted PBX platform, requires a minimum of three unlimited extensions
Business 2000 - a single-line VoIP business phone service
Virtual Office Unlimited Extension
$39.99 per month |
Virtual Office Metered Extension
$19.99 per month |
- Unlimited minutes
- Unlimited In-network minutes
- International minutes
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- 250 free minutes
- Unlimited In-network minutes
- Additional minutes 3.9 cents
- International minutes
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Virtual Office Virtual Extension
$9.99 per month |
Virtual Office Global Extension
$79.99 per month |
- International minutes
- Additional minutes 3.9 cents
- Unlimited In-network minutes
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- Unlimited minutes
- Unlimited In-network minutes
- International minutes
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Video Plans
- Plug-and-play device has no need for monitor or TV, keyboard, mouse, microphone, speakers or computer!
- Regular dialing to other Packet8 VideoPhone for video calling or any regular telephone for traditional audio-only call
- Up to 30 frames per second video quality
- 5” High-quality LCD screen
- Audio/Video output for larger, external screen display
- Audio/Video input for external video sources like digital camera, camcorder and DVD/VCR player
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Features
- Voicemail
- Voicemail To Email Notification
- Local Number Porting (LNP)
- Choose Your Area Code- Caller ID
- Caller ID Blocking
- Anonymous Call Blocking
- Call Waiting
- Call Waiting Disable
- Call Waiting ID
- Call Return
- Call Forwarding
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- Three-Way Calling
- Online Account Management And Billing
- Do Not Disturb
- Phone-Based Call Management
- Find Me, Follow Me
- Simultaneous Ringing On Multiple Phone Number
- 7-Digit Local Dialing
- Network Unavailable Forwarding
- Enhanced 911
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Optional Packet8 Features :
- Virtual Phone Numbers
- Distinctive Ringing
- Toll Free Services
- 411 Directory Assistance
Customer Service
The CustomerFirst service program offers a 30 day no risk trial period; Friendly and professional toll free telephone support; Email support; Real-time Packet8 service announcements and, Online knowledge base for most frequently asked questions.
There is a list of numbers to contact for advice and support, different plans have specialised representatives. Email support s also given divided into sub-departments of; Sales, technical, virtual sales, virtual office support customer support, billing and even chat support.
There is a troubleshooting PDF document available to download. Upgrade information, service status, bug fixes for adapter, video phones and VoIP systems is available from the website in great detail. These are explained in simple and easy to follow steps.
Up-to-date press releases are readily available, with information on a variety of issues of interest.
There is a Packet8 online community service where you can learn all about the features and savings with VoIP technology and Packet8 Internet Phone Service with subscribers and other interested community members. Membership is free for everyone, whether you are a Packet8 subscriber or not. Plus, you can enjoy the following features:
- Connect with others interested in VoIP technology
- Learn more about Internet Phone Service
- Read 8x8 CEO Bryan Martin’s Blog
- Create your own blogs
- Discover how to troubleshoot minor issues
- Share your expertise with others
- Be the first to find out about new Packet8 promotions
- Post your own thoughts, opinions and photos in the forums
Company Information
One of the industry’s leading VoIP (voice over internet protocol) and videophone communications service providers. Since its establishment in 1987, 8x8 has contributed to the advancement of voice and video communications on both technology and service provision levels. The Packet8 residential phone service, introduced in November 2002, incorporates 8x8’s proprietary technology in an affordable, easy-to-use calling service delivered over DSL, cable modem or other high speed internet connections. In March 2004, 8x8 introduced the Packet8 Virtual Office system, a full-featured hosted PBX VoIP solution for small to medium sized businesses. Two months later, the Packet8 DV 326 Broadband consumer VideoPhone was unveiled at Supercomm 2004 and has since received high marks for its exceptional quality, ease of use and consumer friendly pricing. |
