Skype - VoIP Service Provider

Skype is a free program which can be downloaded and used for making free calls over the internet to anyone else who has Skype.

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Skype Features

Skype offers additional features for which there is a minimal charge for:

SkypeOut

For those of your contacts who still have traditional landlines or mobiles phones there is SkypeOut , so you can still call anywhere in the world at local rates. How much you wish to spend is up to you, as you decide the amount of credits you wish to purchase. The Skype credit will remain active for 180 days after your last SkypeOut call. Simply top up this credit when you need it from your online account. All major credit cards are accepted. There is no contract, no peak or off-peak times apply, just one simple low cost rate.

SkypeIn - $38 for 12 months and $12 for 3 months

The SkypeIn service allocates you with a regular phone number, so if your friends who aren’t using Skype want to call you by dialing a regular number, you can still receive the call in Skype. No matter where you are. The person placing the call also benefits as the call is less expensive. You can get upto 10 SkypeIn numbers. Free Skype Voicemail is also part of the package.

Skype Voicemail

For a fee of $6 for 3 months or $20 for 12 months you can send Skype Voicemail messages to anyone on Skype. You can pick up messages when you’re away or busy on another call and you can keep the messages for as long as you like. You don’t have to be online at all for someone to leave a message.

Customer Service

There is a knowledgebase database available on the Skype website, alongside FAQ’s. Skype welcomes any request you have through a support request emailing system. A troubleshooting setion, allowing you to follow a series of questions to find a specific answer. User guides are also availble for downloading directly from the website. A forum to share news, views, facts and figures about Skype, giving you general information on the service. There is also an announcement section, which are similar to new articles/press releases about the service.

Company Information

Skype was created in 2003 by Niklas Zennström and co-founder Janus Friis, also the founders of KaZaA — the world’s most popular Internet software. The Skype Group is headquartered in Luxembourg with offices also in London and Tallinn. Skype is competing against established open VoIP protocols like SIP, IAX, or H.323.

On October 14, 2005, eBay completed its acquisition of the company for €1.9 billion (about $2.4 billion USD) in cash and stock, plus an additional €1.5 billion (approx. $1.8 billion USD) in rewards if goals are met by 2008.

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