SunRocket Broadband Phone Service

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SunRocket Residential Calling Plans

The best value offers currently available from SunRocket are an ‘Annual Edition’ package and ‘Limited Edition’ package.

All-Inclusive Annual Edition Plan –
$199 per year

All-Inclusive Monthly Edition Plan –
$24.95 per month

Unlimited calling to US, Canada and Puerto Rico
Up to 100 free international minutes per month
12 built-in features
Free voicemail
Free ‘anywhere’ number (in a different area code)
Choice of keeping existing number or a new one of your choice
No activation fee
No cancellation fee
2 free directory enquiry calls each month

A fee of $199 gives you a years worth of internet calls for the home, if you decide to cancel your contract at anytime you receive a full refund of any unused months in full.

SunRocket Internet Phone Service. Just $199 per year for all-inclusive home phone service!

Same as Annual Edition Plan, but here you pay monthly.

Unlimited calling to US, Canada and Puerto Rico
$3 worth of free international minutes
Free extra phone number (Local or ‘anywhere’ number)
12+ built-in features
2 free directory enquiry calls
No Activation fee
No cancellation fee
31 day money back guarantee
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Limited Edition Plan – $9.95 per month
200 minutes per month anywhere in the US, Canada, Puerto Rico, and 41 SunSpot International destinations; including south America, Europe and Australasia Unlimited calls to other SunRocket users Free incoming calls 12+ built-in features $39.95 Equipment Fee Visit SunRocket

Features

3-way calling
7 digit dialing (no area code required)
Call forwarding
Caller ID
Call logs
Call return

Call waiting
Call waiting ID
Click to call (enables you to click on a list of your contacts and SunRocket will dial the number automatically for you)

Contacts
Distinctive rings
Do not disturb
Find me (incoming calls can dial to ‘find you’ at multiple numbers)
Speed dial

As with most VoIP service providers you are able to easily manage your account and view you bills online.

SunRocket has a unique Directory assistance service, which allows you to research nationwide phone numbers and addresses, the all-inclusive plan offers 2 free calls per month, any further calls are charged at a reduced cost of $0.79 per call much less than with a traditional phone service.

The enhanced voicemail service provides you with instant access to phone messages via the phone, internet, mobile phone, or even your instant messenger. Optional voicemail boxes can be assigned to home users so anyone with a signature number can access his or her personal message centre.

An ‘Enhanced 911’ service is available, this service routes your call to the Public Safety Answering Point (PSAP) supporting the service address you registered with your account. The emergency operator receives the name, address, and origination phone number of the caller. With this service, the caller does not need to verbally give their location to the operator, this service has its limitations and should be carefully understood beforehand in case of emergencies arising.

Customer Service

SunRocket has a special customer care service available to its customers. You can either send an email and receive a personal response to any questions or concerns you have. Alternatively you can call a representative on their free phone number 7 days a week from 7am to midnight.

Company Information

SunRocket are committed to ‘Bottom-Line Pricing’ which makes billing information plain simple and completely transparent to the customers. They promise no mysterious taxes, fees or surcharges to be found on your bill.

SunRocket also have a friends and family rewards scheme; ‘RocketRewards Program’ any referrals of friends and family qualify you for points, which can be redeemed for a reward. There is a list of great offers ranging from gift vouchers to movie tickets, a great incentive to introduce new customers to their service.

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