Switching to VoIP - Things to Consider
If you are thinking of switching to VoIP and take advantage of the cost savings and extra features VoIP offers, there are a number of things you may need to consider. This article will go through the main considerations to keep in mind when deciding to switch to VoIP.
Firstly you will need to evaluate the hardware you already have and determine whether new hardware is required. The basic requirement for switching to VoIP is a broadband internet connection and a broadband modem. If you want to use your existing analogue telephone with VoIP, then you would also need a VoIP Analogue Telephone Adapter (ATA). The ATA is usually provided free of charge when you sign up with a VoIP service provider, otherwise you may have to purchase one separately. You may also need a computer. Although it is not necessary to use a computer with VoIP, it makes it more convenient to access your VoIP account. A computer can also be used to make free VoIP calls to other people using the same VoIP software such as Skype. Nowadays, most people do have a computer hooked up to the internet, so this may only be a minor consideration. Finally if you want to upgrade to newer equipment, you can purchase an IP Phone which will plug directly into your broadband modem. Some VoIP Service providers may offer these free when you sign up with them, otherwise you will need to purchase one yourself. |
If you decide to use an ATA or IP phone then you will also need to sign up with a VoIP Service Provider. There are many to choose from and most offer basic services like call forwarding, call waiting, and call display in their standard monthly fee. The real differences in providers are the rates they charge for long-distance or overseas calls. You should choose a plan which will be the most economical for the type of calling that you do. See our Choosing a VoIP Service Provider article for more detailed information.
Another consideration is whether you want to keep your existing telephone number or not. It may not be possible to keep your old telephone number when you switch to a VoIP service. If the VoIP service provider offers local phone numbers in your area, there is a chance that you can keep your old phone number, but there is no guarantee. If this is important to you, check with both your telephone company and the VoIP service provider to make sure you can keep your old number.
Having a reliable 911 service is another major consideration. Some VoIP service providers allow you to register your address in case you need to make an emergency call. This information is used to route the call to the correct emergency call center, but once you are connected the operator will not be able to determine your location if you are unable to speak. If emergency 911 services are necessary for you, you are advised to keep your existing phone line or a cell phone for emergency calls - at least until this issue has been worked out of the VoIP system. You may also wish to keep a backup line in case of power cuts. VoIP service can be sustained throughout a blackout with the use of battery backups, but during an extended blackout the batteries will probably lose power. If your area experiences a lot of blackouts, it may be a good idea to keep a traditional phone line or a cell phone for emergencies. |
Despite these drawbacks, thousands of people are switching their phone systems over to VoIP. It is advisable that you do take the issues discussed in this article into consideration when deciding on switching to VoIP.
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